Legal & Policies

1. Information We Collect

Information You Provide

• Name, email address, phone number, and shipping/billing address when you place an order
• Account registration information (email, password)
• Payment information (processed securely through Square; we do not store your full card details)
• Age verification confirmation
• Communications you send us (emails, contact form submissions, customer support inquiries)
• Newsletter subscription preferences
• Product reviews and feedback

Information Collected Automatically

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages viewed, time spent on pages, and navigation patterns
• Referring website or search terms
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Manage your account and subscription (Honeys Club)
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent), including newsletters, product launches, and promotions
• Improve our Site, products, and services
• Detect and prevent fraud and unauthorized transactions
• Comply with legal obligations, including age verification requirements
• Analyze Site usage to improve user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, including payment processing (Square), shipping carriers, email service providers, and analytics platforms. These providers only access your data as needed to perform their services.
• Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing through Square, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for Site functionality, including age verification, shopping cart, and account authentication.
• Analytics Cookies: Help us understand how visitors interact with our Site so we can improve the user experience.
• Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality, including the age verification gate and shopping cart.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format
• Object to certain processing of your information

To exercise any of these rights, contact us at hello@healthyhoneys.shop. We will respond to your request within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

8. Children's Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we learn that we have collected personal information from someone under 21, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data is retained for accounting and tax compliance purposes. You may request deletion of your account and associated data at any time.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: